Privacy Policy
How SocialTub collects, uses, shares, and protects personal data when you use our platform.
Effective Date: 10 Jan 2026 | Last Updated: 10 Feb 2026
1. Who We Are
This Policy explains how SocialTub processes personal data when you use the SocialTub platform (the “Platform”). SocialTub acts as the data controller for purposes of applicable privacy laws.
Privacy contact: [email protected]
In this document, “SocialTub,” “we,” “our,” and “us” refer to the operator of the Platform.
2. Scope of This Policy
This Policy applies to:
- Paid digital promotion services (subscribers, views, likes, and similar services)
- Free tools and utilities offered on the Platform
- Limited free trial promotions
- The SocialTub website, subdomains, APIs, and mobile web experience
SocialTub is designed for a global audience and implements safeguards aligned with major privacy frameworks and regional rules.
3. Data We Collect
We collect the minimum information needed to operate the Platform, fulfill orders, provide support, and improve performance.
| Category | Examples | Source |
|---|---|---|
| Identity data | Name, username, country | You |
| Contact data | Email, phone number, social handle | You |
| Transaction data | Order reference, payment amount, crypto wallet address | Payment providers |
| Content data | Public URLs and titles submitted for fulfillment | You |
| Technical and usage data | IP address, device and browser data, clickstream and usage signals | Collected automatically |
| Cookie and preference data | Session ID, language choices, consent signals | Cookies and trackers |
| Marketing preferences | Opt-in status, communication preferences | You |
We do not intentionally collect special-category data (such as health or biometrics). The Platform is not intended for individuals under 18, and we do not knowingly process children’s data.
4. Why We Process Data and Legal Bases
Depending on where you live, we rely on lawful bases such as contract performance, legal obligations, legitimate interests, and consent.
| Purpose | Lawful basis |
|---|---|
| Service delivery and order fulfillment | Contract performance |
| Payments, invoices, and tax records | Legal obligation |
| Fraud prevention and security | Legitimate interests |
| Platform improvement and analytics | Legitimate interests or consent where required |
| Marketing communications | Consent (opt-in) with opt-out options |
| Non-essential cookies | Consent |
5. Payments
Payments are processed using secure, PCI-aligned providers. We do not store full card numbers. For cryptocurrency payments, we may retain wallet addresses and transaction references for reconciliation and anti-fraud needs.
6. Cookies and Tracking
We use cookies and similar technologies for essential functionality, performance measurement, preferences, and, where you opt in, marketing. You can manage choices through the cookie banner.
| Type | Purpose | Typical retention |
|---|---|---|
| Essential cookies | Login, cart, security protections | Deleted when you close your browser |
| Analytics cookies | Site performance and usage analytics | Up to 14 months |
| Preference cookies | Language and display preferences | Up to 12 months |
| Marketing cookies (opt-in) | Retargeting and campaign measurement | Up to 90 days |
Where required, Global Privacy Control (GPC) signals are honored and may automatically apply opt-out preferences.
7. Sharing of Data
We may share personal data with trusted vendors for hosting, delivery infrastructure, analytics, customer support, and payment processing. We may also disclose information to authorities when required to comply with laws, tax obligations, or lawful requests.
When personal data are transferred internationally, we use safeguards such as contractual protections, encryption, access controls, and risk assessments.
8. Retention
We keep data only as long as needed for the purposes described in this Policy, including legal, accounting, and anti-fraud requirements.
| Data type | Typical duration | Why |
|---|---|---|
| Order and invoice records | Up to 6 years | Tax and accounting requirements |
| Account identity and contact | Active account plus up to 2 years | Support, potential claims, and defense |
| Marketing consent logs | While consent remains valid | Compliance evidence |
| Cookie data | Up to 14 months | Analytics limits |
| Backups after deletion requests | Typically 30 to 90 days | Forensic and recovery windows |
9. Your Rights
Your rights depend on your location and may include access, correction, deletion, restriction, portability, and objection to certain processing. Some regions also provide opt-out rights for certain advertising activities and controls for sensitive data.
To submit a request, email [email protected] and include your region and the request details. We may need to verify your identity.
10. Security
We use reasonable administrative, technical, and organizational measures to protect personal data, including encryption, access controls, and security monitoring.
- Encryption in transit and at rest
- Role-based access control and least-privilege permissions
- Monitoring and protective controls
- Periodic security testing
11. Children’s Privacy
The Platform is not intended for individuals under 18. If we learn that we collected underage data, we will delete it promptly.
12. Third-Party Websites
The Platform may include links to third-party services. SocialTub is not responsible for their privacy practices. Please review the third-party policies directly.
13. Updates to This Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. Material updates will be posted on the Platform and, where feasible, communicated to registered users. Continued use of the Platform means you accept the revised Policy.
14. Contact
For privacy questions or complaints, contact: [email protected].
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the processing described here, subject to the rights available in your jurisdiction.